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Your dashboard

For owners and managers

The dashboard is the first screen after you sign in. Switch between Today, This week and This month at the top, and filter by branch or job type.

Helen’s dashboard: open jobs, unassigned, SLA, completed and ready-to-bill tiles, with Needs attention below

  • Open jobs: everything not complete or cancelled, compared with a week ago.
  • Unassigned: jobs waiting for a visit, and how long the oldest has waited.
  • SLA breached / at risk: jobs that have missed, or are close to missing, their target.
  • Completed: jobs finished in the period, with the first-time fix rate.
  • Ready to bill: jobs with work not yet invoiced.

A short list of things to act on now: an SLA breach, a top-priority job nobody has booked, a quote waiting for an answer, an overdue invoice, a failed check on a visit. Each has a button that takes you straight there.

Who is on site, on the way, paused, free or on leave, and how full their day is.

Money figures (revenue, quotes won, debt) only show for people whose role includes financial reports.