Travel, arrive and pause
For engineers
Open the visit from My Day.
On the way
Section titled “On the way”- Tap Start travelling. The customer is emailed that you’re on the way.
- Tap Navigate to open directions, or Call site to ring ahead.
Before you go in, read Hazards and Access at the top of the visit.
On site
Section titled “On site”Tap I’ve arrived on site when you get there. This is the time the office’s attend target is measured against, so tap it on arrival, not later.
You’ll see the Work steps: photos, forms, materials and your work summary. Items marked Needed before finishing have to be done before you can finish the job.
Pausing
Section titled “Pausing”If you have to stop, for example to collect a part or wait for the customer, tap Pause and choose a reason. Tap Resume work when you’re back. Paused time doesn’t count as time on site.